Privacy Policy

1. Scope and responsibilities

This policy applies to this website and website inquiries. A clinic using the RxClinic product is responsible for the patient information it enters and manages, subject to its agreement with RxClinic and applicable law. Contact the relevant clinic directly about a patient record.

2. Information we collect

When you contact us, we collect your name, work email, clinic or organization name, optional phone number, inquiry category, message, confirmation, and submission time.

Our hosting, security, and analytics services may also process limited technical data such as your IP address, browser and device type, requested pages, referring page, and approximate location derived from network information.

Do not submit patient names, identifiers, medical details, or other clinical information through the website contact form.

3. How we use information

• Respond to product, pricing, deployment, and support inquiries.
• Operate, secure, troubleshoot, and improve the website.
• Prevent spam, fraud, misuse, and security incidents.
• Meet legal obligations and establish or defend legal claims.

4. How we disclose information

We do not sell personal information. We may disclose it to vendors that support hosting, analytics, communications, security, and other business operations; to professional advisers; in connection with a business transaction; or when required to comply with law or protect rights and safety. Vendors may use the information only to provide their services to us under appropriate obligations.

5. Retention

We retain website inquiry information only as long as reasonably necessary to respond, maintain business records, protect the service, and meet legal obligations. Retention periods vary with the nature of the inquiry and applicable requirements.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

7. International processing

Our providers may process information in countries other than yours. Where required, we use appropriate safeguards for these transfers.

8. Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent where processing relies on consent. You may also have the right to complain to a privacy regulator. We may need to verify your identity before completing a request.

9. Children

This website is intended for clinic professionals and is not directed to children. Do not submit information about a child through the contact form.

10. Changes and contact

We may update this policy as our practices or legal requirements change. We will post the revised version here and update the date above.

For questions or privacy requests, use our contact page. Please do not include patient or clinical information in your request.